Utsav Upahar

Terms of Service

Last updated: 2026-10-07

These Terms of Service ("Terms") govern your use of utsavupahar.com, operated by Ajahi Solutions ("we", "us", "our"). By accessing our website or placing an order, you agree to these Terms.

Our Service

Utsav Upahar is an online store offering gifts and related products for delivery within Nepal. We aim to describe our products accurately, but colors and appearance may vary slightly from the images shown.

Accounts

You are responsible for keeping your account credentials secure.
You agree to provide accurate and current information.
You are responsible for all activity under your account.

Orders & Pricing

All prices are listed in [CURRENCY] and may change without notice.
An order is confirmed once you receive our confirmation. We may cancel or refuse an order if an item is unavailable or if we suspect fraud.
We reserve the right to correct any pricing or description errors.

Payment

Payment is processed securely through our payment partners. By placing an order, you authorize us to charge the applicable amount for your purchase.

AI and Automations

We may use AI tools and automated systems to assist with customer service, order processing, and other functions. While we strive for accuracy, these systems may not always be perfect. You agree that we are not liable for any errors or issues arising from the use of AI or automation.

Background-remover

Assisting the photographer to remove the bg of the product ot make it more appealing to the users.

h3>Chat-assistant

Assisting the user to find the product they are looking for.

Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Delivery

We aim to deliver within the estimated timeframe, but delivery times are not guaranteed and may be affected by location, availability, or circumstances beyond our control. Please ensure your delivery address and contact details are correct.

Returns & Refunds

[DESCRIBE YOUR RETURN & REFUND POLICY — e.g. eligibility window, condition of items, how refunds are issued, and any items that cannot be returned such as perishables or personalized gifts.]

Acceptable Use

You agree not to misuse the website, attempt unauthorized access, disrupt the service, or use it for any unlawful purpose.

Intellectual Property

All content on this site — including logos, text, and images — belongs to us or our licensors and may not be copied or reused without permission.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential damages arising from your use of the website or products purchased through it.

Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of Nepal, and any disputes shall be subject to the jurisdiction of the courts of Kathmandu, Nepal.

Contact Us

[BUSINESS NAME]
Email: [CONTACT EMAIL]
Phone: [CONTACT PHONE]
Address: [BUSINESS ADDRESS], Kathmandu, Nepal